Information and Communication Systems

ICTSI pioneered the computerization of port operations in the Philippines . Aside from procuring the best hardware and software available in the market, ICTSI also develops programs in-house.


Navis SPARCS N4 2.6
Is a Terminal Operating System (TOS) for real-time graphical planning and control of container terminals. It provides modules for advanced optimization. Web-based, it governs the movement of container logistics and operations.

  • Gate – N4 handles Gate business validation and Interfaces with MICT in-house Gate Operating System to manage Gate Operations.
  • Bookings – Allow Shipping lines to manage Export Booking with MICT.
  • Vessel – Manages vessels.
  • Planning and Control (XPS) – Yard Planning and Control & Expect Decking - Assigns optimal yard position based on business rules and constraints of the terminal.
  • EDI – Handles various types of EDI messages and streamline the communication with shipping lines.
  • Business Intelligence Analytics – BI used for performance metrics and reporting tool to provide access to historical operational information in a structured.
Upgraded at Version 2.6

  • MICT is the first terminal with its size to have successfully implemented Navis N4 2.6 in the world.
  • Features of Navis N4 2.6 include a much easier administration of N4 nodes, upgrade of supported number of browsers and operating systems, additional security features on the N4 installer, better system and database performance monitoring, enhanced configurability, and improved application modules.
  • The move to Navis N4 2.6 introduced customizations on the N4 Mobile - a web-based application for container inspection; recording of container, damages, temperature, placards, and over-dimensions; billing service events; and monitoring reefers. The N4 Mobile Hatch Clerk module was also introduced, which enhances vessel operations to load, discharge, shift, or create new containers on the system. Direct-to-truck and direct-to-vessel features and additional validations on bookings and yard allocations were also configured in the system.

TOPMAN (Terminal Operations Management System)
Developed in-house, a monitoring software that provides real-time data on container terminal operational efficiency and productivity. It provides a dashboard perspective of operations and activities in the MICT:

  • Cranelog – Complete monitoring system for port delays, crane moves and personnel performance during loading and discharging activities.
  • Productivity Monitoring System (ProdMon) – Measures the performance of crane, berth, long hatch, and vessel productivity.
  • Terminal Statistics/Reports – Real-time generation of reports on operational activities for any given time.

Automated Gate Systems – o Features state of the art computer imaging and tracking systems electronic boom barriers and weigh bridges that provide operational efficiency with shorter truck dwell time and with 100 percent weighing of all inbound and outbound trucks.


SAP EAMS (Enterprise Asset Management System)
SAP Enterprise Asset Management (EAM) was implemented in MICT in collaboration with MICT Engineering, Global Engineering and Global IT with the objective maintaining global competiveness by providing disciplines designed to help ensure optimized production, asset uptime, reliability, and overall asset performance.

SAP EAM delivers seamless integration with SAP financial and controlling (FI/CO), materials management (MM), and human capital management (HCM) modules for proper accounting of Asset's Repair and Maintenance Cost (R&M) reflecting Stock, Non-stock transactions and external services including provisions for warranty tracking and accidents scenarios.

Implementation were primary focused on EAM's core functionalities.
  1. Corrective Maintenance (Breakdown/Corrective)
  2. Preventive Maintenance
  3.   • Calendar based
      • Runtime based
      • Condition based (Preventive Maintenance)

A number of key innovations were customized specific to our Maintenance Operations to enhance user experience and .. starting with

  1. Customized Home screen (ZEAM)
  2. Operations Module
  3. Simplified Confirmation
  4. Simplified Planning
  5. RCMS/SCADA interface
  6. Mass Data transaction upload facility for measuring document (meter readings)
  7. Syclo Work Manager, SAP's mobile enterprise application, is deployed
  8. SAP EAM also integrates with SAP Business Objects (BO) and SAP Business Warehouse (BW) analytics for custom reports
Some key points were (re)introduced to further enhance engineering maintenance practice:

  1. Re-introduction of Sub-Order (Child WO)
  2. Re-introduction of Condition based maintenance
  3. Introduction of Response time of Engineering to attend the notification on site.
  4. Introduction of Production Resource tools
  5. Bill of Materials (BOM)
  6. Additional feature to attach file such as picture, diagrams, and other documents associated any Technical Object as reference on demand.
Billing and Documentation

In efforts to improve the customer experience, ICTSI launched a payment system developed by Indra, an IT service provider, to make processing faster and easier for the customers of MICT. Advanced Customer Transaction System or simply as ACTS is an online and on-site payment system developed by ICTSI's Global IT department with the help of the Philippine Ports Authority, Bureau of Internal Revenue, Bureau of Customs, and ICTSI partner banks.

With the implementation of ACTS, billing and collection processes are now streamlined, accurate, and synchronized. Because of the systems design, port customers no longer have to go to MICT to make their transactions. MICT customers can pay online through any of the five partner banks, making settling of payables faster, efficient, and safer for the customer.

Queuing and wait times are also reduced with the automatic queue assignment of the system which assigns all multiple transactions and single transactions to the specific counter that handles these transactions.

Gates System

Terminal Appointment Booking System (TABS)
Is a Vehicle Management System developed by 1-Sop Services (Australia) as a means to prevent Port and Road Congestion for MICT and the South Harbor.
It is an online and web based system that you can now use to schedule the pick up and delivery of your containers.
This is the same proven system applied in many international ports worldwide and we are now bringing it to the Philippines.

TABS serves the Brokers/Importers/Exporters to book "slots" via online then their trucker must arrive based on their booking schedule. They are assured that on that particular slot, they will be served promptly.

  Point System
  As the Government wanted TABS to change industry behaviors to maximize its efficiency to alleviate road congestions, we come up with a Reward System based on Points. This will allow you to review your performance in TABS. Here, you will be given starting balance points that you can add to by booking in and arriving on time during off-peak zones. This will also encourage you to comply to your booking schedules by debiting points for late arrivals, no show or no booking. TABS will provide you regularly a score card tally to help you track your points easily.

IT Infrastructure and Telecommunications

  • Full 2.4-GHz Wi-Fi yard coverage
  • Four (4) E1 connections with 30 channels each for the 256 local lines, 513 direct lines and facsimile connections that facilitate MICT's telephone communications.
  • An automated attendant for Call Traffic Control.
  • Fifty Five (55) radio transceivers combination of handheld units and base unit used internally by different groups in terminal operations.
  • One (1) ISP at 20Mbps. Two different routes of lease line 10Mbps each route to ensure the high availability of MICT's internet connection.
  • Combined multimode and single mode fiber optic network layout to interconnect buildings, remote office, berths and its expansion.
  • Ruggedized wireless mobile handheld and mounted computer units to provide reliable performance and improved productivity.

Materials Management, Procurement and Accounts Payable

  SAP ERP Global Template (SAP GT) is the financial system being rolled out by a team under the Corporate Controllership Group to ICTSI and its Subsidiaries with about 70-80% fit to the ICTSI business processes and best practices. Together with the business unit's local Finance and IT teams and its selected partner vendor, SAP GT enables consistent application of the Group's policies and procedures and internal controls. Localization per company (about 20-30%) is done to help utilize the system's features for the end-users' benefit and to address local and statutory requirements.

Roll out of SAP GT to MICT streamlines the Group's best practices and processes into a central system allowing tighter internal controls by: limiting manual intervention in recording financial information from source systems; centralizing and automating master data maintenance; putting workflow approvals within the system; maintaining parallel ledgers for both local and Group reporting purposes in SAP; having detailed Financial System Close Process within the system; among others.

Aside from the Financial Accounting and Controlling modules already being used by MICT, SAP GT features Materials Management module interfacing with ARIBA and EAMS, Sales and Distribution module interfacing with ACTS, and Human Resources module.

Procurement and Sourcing

ARIBA Spend management
Is a Spend management solutions software with modules on e-procurement, on-line bidding and supplier contracts.
  • Ariba Buyer – Supports and automates the full procurement cycle.
  • Ariba Enterprise Sourcing – Facilitates on-line supplier bidding: registration and management of suppliers; inquiry requests, proposals and quotations; and bid events and auctions.
  • Ariba Contracts – Simplifies management of long-term supplier contracts and negotiated purchases.

Government Integration

 The Philippine Bureau of Customs' "Electronic 2 Mobile Customs" which covers all processes that imported cargo go through from filing of import documents up to release from the MICT.

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